Court Program Specialist I- Mediation Program

The Ninth Judicial Circuit Court is a progressive trial court in Central Florida where employees make a difference.  Our team of court professionals is richly diverse, with unique perspectives and ideas.  We encourage teamwork and individual contribution and pride ourselves on changing attitudes and doing things better.  We’re always interested in dynamic individuals who enjoy innovation, new ideas and the opportunity to serve others while leading the way to the court of tomorrow.

Position description

The Court Program Specialist I is responsible for assisting the Mediation Program Coordinator in the daily operations of the Mediation Program. This position demands a significant level of customer service skills, as it is responsible for scheduling mediations, answering phones, interacting daily with the public, and working with volunteer and contract mediators. The ideal candidate for this position will be self-motivated with the ability to work closely with others, have excellent organizational and communication skills, possess the ability to maintain confidentiality, and have the ability to deal with sensitive issues using diplomacy and discretion. A general understanding of computers, word processing, database software, and basic office skills is also required. Duties will include scheduling mediations, preparing orders, answering phones, filing, assisting litigants in person, via phone, and through correspondence, creating and preparing new mediation cases, and any other tasks assigned by the Mediation Program Coordinator.

A Bachelor’s Degree in public or business administration, criminal justice, psychology, sociology, pre-law, or a closely related social science field is preferred. Relevant experience may substitute for preferred education on a year-for-year basis. Bilingual in Spanish desirable. This is a State funded position with benefits.

Equal opportunity employer

The Ninth Judicial Circuit Court is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability. Persons with a disability needing an accommodation for the application/selection process should notify Human Resources (407) 836‐2261 prior to the application deadline. If you are hearing or voice impaired, call 711.